The Knowledge-Centered Service for Support course goes over the KCS methodology and provides training on how to share and create valuable knowledge articles in order to promote work efficiency and professional growth within the Splunk Support organization.
The Salesforce Lighting for Support course provides training enablement for the Splunk Support team's transition from Salesforce Classic to Lightning as well as training Support new-hires on what their responsibilities are when working on Lightning.
The Digital Adoption Institute is WalkMe's first venture in creating a professional certification program that allows WalkMe partners, customers, and public users the opportunity to expand their skills in digital adoption.
The DAP Builder course is a learning opportunity within the Digital Adoption Institute that teaches WalkMe users advanced building skills in the WalkMe product.
The DAP Fundamentals course is an introductory course within the Digital Adoption Institute that teaches WalkMe users the basics of building a WalkMe solution.
